Shipping conditions

1. Delivery locations

Shipping under 40 kg takes place: Within the EU

Shipping over 40 kg takes place: Germany only

2. Processing time

All orders are processed and shipped within one day (before midnight on the day of the order, except on weekends and public holidays) (except on weekends and public holidays).

If the article is not available immediately, we will send the article as soon as it is available. We inform about the status of the availability of an article on the product pages.

If the order volume is high, shipping may be delayed by a few days. Please allow additional days for delivery. If the dispatch of your order is significantly delayed, we will contact you by email or phone.

3. Shipping option

We offer the following shipping methods: DHL

4. Shipping costs

Within Germany: free shipping

Outside Germany, Inside the EU: We charge according to the basic price and weight.

5. Consignment information

You will receive an email with your shipment number and a link so that you can track the shipment of your goods.

6. Complaints & returns

If you have a complaint or return, please contact our service team (DEHUA GmbH, Spitalerstr. 4, 3rd floor, 20095 Hamburg, Germany, Tel:, Fax: + 49-40-1888 124 88, Email :).